Shipping policy

Thank you for shopping with Heritage Artisan! We are dedicated to bringing our fine handmade Tunisian confectionery and crafts directly to your door with care and efficiency. Our shipping policy is designed to be simple, fast, and reliable.

Delivery Locations Currently, we offer delivery exclusively within Qatar. We are actively working on expanding our reach to the broader region, so stay tuned for updates as we grow!

Delivery Schedule & Processing Times We proudly deliver every day of the week to ensure your items reach you as quickly as possible.

• Same-Day Delivery: Orders placed before 3:00 PM will be processed and delivered on the very same day.

• Next-Day Delivery: Orders placed after 3:00 PM will be processed and delivered the following day.

Shipping Rates To keep things straightforward, we charge a flat delivery fee of 20 QAR for all orders. This flat rate applies to every order, regardless of the delivery distance within Qatar or the time of delivery.

Order Inquiries We take great pride in ensuring your artisanal goods arrive in perfect condition. If you have any questions about your delivery or need assistance with your order, please reach out to our support team.